All in all, it serves a purpose - very handy.
Buyer beware! Pods is a terrible terrible company and allows their franchisee owners to call the shots. We tried to rent a container from them and they made us wait three weeks. the night before delivery they call and claim that we don't have a driveway for them to deliver to even though we provided photographic evidence including dimensions of our driveway which was wider and longer than was needed for a container. They continued to have us wait on hold for hours at a time or claiming they would call us back in an hour with information as to how they would be able to help us yet here we are three days later still sitting with no pod and no return phone calls. I finally get through to someone who tells me the franchisee location decided they don't want to deliver because they think there's not enough space however if they use their brains like a human being and looked with their eyes at the evidence as well The dimensions would show them there was plenty of space. They now have left us holding the bag essentially with no container and could have been forthcoming and contacted us weeks ago when we made this reservation if they were too weak and ignorant to make the delivery. Buyer beware!!! I would not use this company nor recommend them to anyone. They let you sit and wait and wait and then do nothing to help you when the time comes. The corporate office lets their franchisees do whatever they want and have no say or power in the matter. They have essentially called me a liar telling me I don't have a driveway for them to deliver even though we do and I proved it. terrible customer service, terrible experience, would never ever recommend them and highly suggest people find a local moving company to support for their moving needs as that is now what we have learned to do the hard way.
PODS was on time, kept my materials clean and safe and the Pod was removed on time as well. I would definitely use them again!
PODS service was great; the driver was fast and careful. He did some fast explaining/direction, which proved not enough, though. I had it in my driveway for 6+ weeks in the heat, and my leather furniture was damaged. I think they should provide written direction and some blankets, with particular attention/direction to leather.
But the service and experience was great!
I have used PODS service twice and each time was exceptional. We had no problems with the delivery and pick-up. I would recommend PODS to anyone who is transitioning into a new home.
The company did a GREAT job. Delivered POD when scheduled, billed what they quoted over the phone (thankfully, I went with his quote), online access to account was super user-friendly, and drop-off/pick-up were done when scheduled. Schedule availability is usually within 36-48 hrs.
My ONLY issue is just the size of the PODS. If you have anything larger than a 2 bedroom house, you really need professional movers to make the best use of the space and thus, get as much as humanly possible in the container. Otherwise, you're left with a lot of extra stuff trying to determine what to do with it. Packing one of these is Tetras on steroids, especially if you have larger/ longer couches or chairs.
Pods Moving Storage is a US Moving Company based in Bensenville, Illinois. Pods Moving Storage is located at 1120 N Ellis St, Bensenville, IL 60106, USA.
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